Andaz Xiamen

This hotel is absolutely joke, I have no idea how they can charge this price for super tiny room and service? I had a deluxe king size room, it was super small. I got only two bottles of water, mini bar didn’t have any normal snacks or extra drinks. Breakfast was awful, I got an egg Benedict with the size of a matchbox, besides that — there was absolutely zero options for western food. I would understand if it’s costs a 100 RMB per night, but it’s pricy and hotel pretended to be a 5 start. Absolutely not worth this price.

Amazing stay! The breakfast was incredible with top-notch food – highly recommended! The service was fantastic too. The front desk lady Annika was particularly helpful to arrange a late check-out and gave us great travel tips. Also, the staff on check-out day Jojo was so friendly and let us store our bags before we headed to airport.

Great location and just next to MIXC shopping centre. Spacious and clean room. The bed is the firm type but still comfortable. Love Byredo toiletries. The electrical bidet was not operating well but was fixed the next day when the room service cleaned and tidied the room. The common corridors and some of the communal toilet have no airconditioning which makes the place very stuffy and warm. Hopefully, the hotel management can relook into their ESG strategies and find a balance between hotel guest comfort level and their ESG goals. Understand that this is a hotel for holiday purpose, so there is no business centre. I went to the lobby area to use my laptop. The hotel reception staff was very kind to provide blanket and water as I was working late throughout the night. My stay included breakfast buffet which is passable. Love the fresh fruit juice and the honey comb. The conceirge service staff Rachel was exceptionally helpful to provide recommendations on place to visit and to assist me with the restaurants reservation, purchase ferry tickets to Gulangyu and booking for Nantuo Temple.

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Jeffrey is a very friendly staff who helps me for the check out process. The hotel is very good interns of environment and services. Will choose to stay here for my next trip.

The hotel reception, restaurant and bar staffs were exceptionally welcoming, attentive , and professional, making the stay truly delightful. And the hotel’s vibe like a hidden oasis.