Santorini Secret Suites & Spa, Small Luxury Hotels of the World

台階很多，服務還不錯，不過跟價位比，性價比不高

2 night stay mid-May 2023 Located on the edge of the hillside overlooking the caldera. No you can’t see the sunset from the hotel but honestly I don’t think a sunset is as awesome as these ocean views. Property: Be forewarned there are a lot of stairs in this property. The reception is located down 2 flights of stairs. I arrived early and they stored my luggage for me until my room was ready. They also booked a cruise for me that included the island of Thirassia through Vista Cruise. I highly recommend it! The staff here are amazing and helpful. Pool, Bar: Small pool located at the bottom level of the property that overlooks the ocean. Several double lounger/beds, umbrellas, and single loungers surrounding the pool. There’s a bar next to the pool. Warning: Be careful around the pool the tile is slippery. Yes, I slipped and fell, making an ***** of myself- felt really old after that. Restaurant: My first afternoon after hiking from Fira to Oia I lounged by the pool and ordered a Greek salad from the restaurant. Food was excellent and so was the service. Breakfast: Each day you fill out an order form with what you want for breakfast the next morning and what time you want it delivered. Having my breakfast brought and setup each morning on the patio looking at this amazing view… omg worth it! Food was excellent too. Room: Large room with one of the biggest bathrooms I’ve seen. The mattress was on the firm side. When I climbed into bed the first night, every time I moved the bed creaked loudly. I moved to the other side to avoid that. The AC unit is located under the window, not on the same side as the bed. No matter what I or they did the room never quite cooled down very well. This is going to be an issue during summer. My room had a small patio with 2 loungers (positioned underneath the stairs), large umbrella, small table 2 chairs and jacuzzi. Bummer that the two loungers do not fit out in the sun, they are completely shaded by the stairs. Honestly I couldn’t figure out how to use the fancy shower and Eddie was kind enough to come show me. The shower does leak a bit onto the floor. On my 2nd day the towels in my room for use at the pool/spa were in bad shape with the edges completely coming apart. The replacement towels seemed fine at first but later on found that one had 3 holes in in the middle. My last night there, I wanted to get into the jacuzzi. There aren’t covers for the jacuzzi so bugs/leaves are in there, no big deal except this day some paper/trash had gotten in and was now sitting at the bottom. I asked for a pool skimmer so I could get the trash out. They told me initially someone would be by in 10 mins. After numerous WhatsApp communications (1.5hrs later) I gave up and got into the shower because I had dinner reservations. Of course when I got out of the shower the jacuzzi was cleaned. Argh🤦‍♀️ Pros: view, location, large bathroom, breakfast Cons: some maintenance and towel quality issues to work out. The soap

I stayed at the hotel for 3 days, the experience was good, the employees were hospitable and kind, the hotel in general is very beautiful, but I was informed that the tips, the money given by the visitors for the employees, for the entire summer season, is kept by the company they never received them until today. I do not recommend this hotel that exploits the workers.