Chimelong Giraffe Castle

酒店很新很漂亮，仍在試業中，基本設施如餐廳、健身室已開放；部份設施如溫泉酒店、游泳池仍未運作！ 本人入住4晚，要求清靜的房間；可惜第一天大清早便被樓下三部工程車、鑿路聲吵醒；幸好前台員工積極協助轉房，讚! 進入度假區，尤如真的置身在森林中！森林王國內大部份設施已完善,環境寬敞很漂亮，動物種類繁多，可能新開業，比起珠海及番禺的長隆，人流不多，可以盡興暢玩！ 所謂動物大遷徙，只係工作人員如趕羊般帶領動物奔跑！哈🤣哈！ 個別國內遊客的旅遊行為令人反感！在觀光小火車內吸煙、拍打玻璃弄醒動物以便拍照⋯⋯這些不文明行為仍屢見不鮮！

酒店硬件配置很好，服務人員熱情親切，早餐豐富美味。特意選擇週日週一錯峯出行，整個游完過程也很愉悦開心，人與動物和大自然的親近模式自然又安全。期待它的大自駕開通後再來！

一開始給安排的房間空調運作異常，前台很快幫我們換好房間，服務員態度都很好，有求必應。早餐種類超級豐富，餐廳超級大，分了兩個區域，各提供相同的早餐種類。神樹樂園，感覺比較適合小童，大童可能會有點無聊。森林王國里人不多，估計是因為工作日，小火車是必去項目，有講解，還挺幽默，建議小火車的車門要裝個縫隙板，防止遊客掉手機下去軌道，我們坐的時候有點提心吊膽，一邊要看管小寶，一邊還要防止手機掉落，有點不能放心遊覽。草原大遷徙有點不夠壯觀，不知道是不是因為離得遠了，感覺斑馬羣和角馬羣再壯大一點就更好看了。鳥類馴養得都很到位，衹在自己的生活圈裡活動，沒有圍欄也不會亂跑，很棒

They have upgraded me to family room!!! So happy. Breakfast has very big variety of choice. Thanks Chimelong Giraffe Hotel. Keep it up.

Absolutely loved our stay here! The staff went above and beyond to make our family feel welcome, the rooms were spotless and comfy, and the kids had a wonderful time in the playhouse. Can’t wait to come back!

We had an incredible stay at this family-friendly resort! One of the highlights was the rare opportunity to have close encounters with giraffes and other animals right within the hotel compound—an unforgettable experience for both kids and adults. The rooms were spacious, spotless, and thoughtfully designed. We especially appreciated the well-structured bathrooms, which included child-sized basins—such a helpful touch for families with young children. The resort is just a 10-minute walk from the Animal Kingdom, making it super convenient to come and go throughout the day. For those with tickets, the indoor playground and hot springs/water park offer plenty of additional fun and relaxation. We highly recommend this resort for families looking to enjoy the perfect blend of wildlife, comfort, and entertainment all in one place. We’ll definitely be back!