Casa Cipriani New York

As a frequent traveler I value excellent service and the staff at the lobby gives you just that. From the doorman to the front desk staff they are extremely friendly and professional. Unfortunately, that’s where the quality of service ends. The service in the restaurant and bar area was very unprofessional, inattentive and just lousy. The food was absolutely horrendous. Completely disappointing. The noise level from the club is very loud, the ferry dock shares space with the hotel which was not really an issue for us but might bother some guests. The room needed some TLC and was in need of repairs in the bathroom and shower. Housekeeping was meticulously done and the amenities were stocked freshly twice a day. I wanted to try this hotel for the architectural style and design. I saw the design details but beyond that this place is seriously overrated and unfortunately I will not be returning or recommending this hotel.

Our stay at Casa Cipriani was perfect from the moment we stepped out of our taxi and were greeted by the charming staff at the door. The lobby area was wonderfully calm after a long-haul flight, and the staff was so attentive that you felt almost like you were being greeted by friends. The bedrooms are exquisitely finished with such a high standard of attention to detail with lovely, unique, special touches. We enjoyed a drink in the Living Room overlooking the stunning river view and didn't ever want to leave. The food in the restaurant was the best pasta I've had outside of Italy; we returned the next day for lunch, ordering the same dishes again. We only stayed two days, but the staff remembered our breakfast preferences from the day before, which didn't go unnoticed. Casa Cipriani is our favourite club; there is nowhere else we would want to stay in New York.

Perched on the water in lower Manhattan, in the landmark Beaux-Arts Battery Maritime Building, is the Casa Cipriani. The Casa sports a dual hospitality personality, namely, a hotel & a members club where luxury reins 'summa cum laude'...why the house car is an Aston Martin. I soaked up my spacious Junior River View Suite adorned with mahogany floors, bespoke Italian furnishings, Art-Deco light fixtures, an adorable work desk and artwork on the wall. The suite was embedded with high tech appliances like electronic shades, selectable lighting and other futuristic tools. The bath was marbleized with heated floor and walk-in shower. The pinnacle room amenity, however, was the terrace affording me an exception views of attractions like the Brooklyn Bridge.........why I could almost shake hands with the Statue of Liberty. One never has to leave the Casa with such a bevy of dining and drinking options where you will find the Club Restaurant, the Jazz Cafe, the Club Bar, the Promenade Bar and the Living Room. Aside from the abundance of bars, the Living Room is a communal experience while the Club is where dinner is served in Italian style with items like carpaccio and other pasta classics.........I tested the carpaccio..........it was great. Other highlights of this property is the spa & wellness area in addition to a fitness center, but perhaps the biggest draw is the membership club. So, if you want a Big Apple hotel with luxury to the max........,,,,...then try the................ Casa Cipriani.............it checks off all the boxes for a hotel of greatness.

Amazing all together: beautiful design details in the room and throughout the hotel, Very professional team. I loved staying there and will definitely return. A little intimate gem in the heart of nyc :)

I had an amazing stay at Casa Cipriani. My favorite hotel in NYC. There is nothing quite like these views, they are mesmerizing. The club and the staff are amazing and so is the gym. I will be dreaming about it until i return!

Working in this environment has been one of the most mentally exhausting and emotionally draining experiences of my professional life, largely due to the leadership of Stefano Sturaro. In my personal experience, Stefano Sturaro consistently failed to demonstrate professionalism, respect, or basic decency in his role as a leader. I repeatedly witnessed and personally experienced what I perceived as degrading, condescending, and inappropriate behavior from Stefano Sturaro. Many of his remarks, which he seemed to pass off as humor, came across to me and others as offensive and unprofessional, contributing to what I believe is a toxic and hostile work environment. In my opinion, Stefano Sturaro’s leadership is not only ineffective but harmful. I observed and experienced behavior from him that I felt showed no regard for the well-being of his team. Staff, including myself, were overworked and undervalued to the point of physical and mental exhaustion, with Stefano Sturaro showing little empathy or basic respect. Based on my experience, I firmly believe that Stefano Sturaro is unfit to manage, lead, or represent this organization in any capacity. His conduct, in my view, has done significant damage to employee morale and well-being. I would not recommend working in any environment where Stefano Sturaro holds a leadership position unless serious changes are made.