Lisi Family Hotel

We had an amazing family stay at the Lisi hotel and didn't want our vacation to end. We were 18 extended family members and stayed at 7 different rooms. Everything was wonderful and exceeded our expectations. The service was exceptional, the staff were kind and helped us with every request, including designating a room for us to celebrate my daughter's birthday together. The food was delicious, great verity with something for everyone. We received packed lunch bags every morning if we had planes to be outside the hotel during lunch time, including the morning we checked out and were heading to the airport. Also, the location is beautiful with lots of nature hicks and activities. There are also so many activities and things for the kids to do at the hotel itself. The rooms were spacious and the beds were extra comfy. It's a perfect hotel for everyone, especially young children. We would definitely like to return for another stay.

We have stayed at Lisi Family Hotel from 8th to 13th July 2024 with our two boys aged 13 and 10 and we have all enjoyed a lot our stay. Our rooms (one suite 122 and one double room 121 connected) were spacious and comfortable and had two good size terraces with nice views to the mountains and playground area. The hotel staff was very nice, specially all the staff at the restaurant, Joan from the kids activities team, Elena the massage therapist and the person in charge of the bar and reception. The service during breakfast and dinner was very good. The hotel facilities for kids are great, with many different activity options. The hotel atmosphere is very familiar and calm. The hotel is very close to many cable cars from which you can kick off many mountain hikes.

Amazing hotel, also just to drop in. Very family friendly! Rich in facilities, nice bar, restaurant, Pool, and playing areas. Situated in the beautiful valley of reith, quite and serene next to the amazing hotspot Kitzbühel. For every season in the year!

I booked two nights in Lisi and my two daughters (1 and 4) loved it. The older one said it's the best hotel she's ever been to :) The rooms are exceptionally clean and the offer for families is great. Kids have a huge playfield in a separate hall, a skating rink, a pool, and the hotel is packed with toys and fun stuff. The sauna is quite big, sparkling clean, and there is also a fitness. We have an electric car so a charger was a big plus and really made our trip a lot easier, not having to look for a charger (although there is a tesla supercharger in Kitz). Last but not least - the staff is super friendly. There are only two things that could be improved: the water in the pool is too cold, especially for kids and there are no healthy food options for the little ones at lunch and dinner (mostly fries, pasta and wienner schnitzel).

Ein wunderbares Familienhotel bei dem alles bis auf die Kinderbetreuung sehr gut war. Der Service war top, die Freundlichkeit und Aufmerksamkeit der Personals war überragend und auf 5* Niveau. Das Essen war sehr gut und die Qualität der Speisen hat absolut überzeugt. Die Zimmer waren großzügig (wir hatten eine Junior Suite gebucht) aber schon etwas in die Jahre gekommen. Alles war sehr sauber. Leider hat es mit der Kinderbetreuung überhaupt nicht geklappt. Aber genau deswegen hatten wir das Hotel gebucht. Es war fast immer nur eine Person da (diese Person war richtigerweise mit dem Check-in und Check-Out der Lisi Kids World beschäftigt) was dazu führte, dass unsere vierjährige Tochter nicht betreut werden konnte. Nach Reklamation bei der Hoteldirektorin wurde Besserung versprochen die dann aber nicht eintrat. Aufgrund dessen haben wir unseren Urlaub abgebrochen und sind eher nach Hause gefahren. Nichtsdestotrotz wird sehr viel für Kinder geboten und alles ist liebevoll und sehr Kindgerecht eingerichtet. Weitere Minuspunkte gab es für den Ultrakleinen Gym sowie den eher kleinen Außenpool. Auch der Innenpool war eher klein sowie langweilig gestaltet und bei schlechtem Wetter hoffnungslos überfüllt überfüllt.

Geräumige Zimmer, klasse Essen und einfach nur herzliches und nettes Personal. Lisis World hat unserem Sohn am meisten gefallen und so hatten Mama und Papa tatsächlich mal ganz viel Zeit für dich alleine.